Thank you for shopping at Gutenbo. We are committed to delivering your order accurately, in good condition, and always on time.
Free Shipping
We offer free shipping for all orders above 200 AED within the United Arab Emirates. For orders below 200 AED, a flat rate shipping fee of 20 AED will apply.
Delivery Locations
We deliver to all locations within the United Arab Emirates.
Delivery Time
Orders are typically dispatched within 4-5 business days. Delivery times may vary depending on the delivery location and any unforeseen circumstances.
Tracking Orders
Once your order has been dispatched, you will receive an email with tracking information. You can also track your order on our website.
Shipping Restrictions
We do not ship to international locations outside of the United Arab Emirates at this time.
Shipping Address
Please ensure that the shipping address provided is accurate and complete. We will not be responsible for orders shipped to incorrect addresses provided by the customer.
Delivery Receipt
Upon delivery, please inspect the package for any damage or tampering before accepting it. If you notice any damage, please refuse the delivery and contact us immediately.
Contact Us
If you have any questions about our shipping policy, please contact us at info@gutenbo.ae.
